Terms of Use

The terms that apply when you visit or use the Tembo e-LV website.

Last updated 20 October 2026

About these terms

This website is operated by Tembo e-LV B.V. and its related bodies corporate (together “Tembo e-LV”, “we”, “our” and “us”).

These Terms of Use apply to everyone who visits or uses the site. By using it, you accept them. If you do not accept them, please do not use the site.

Information on this site

The information on this site is general information about Tembo e-LV, our vehicles, conversion kits, charging and energy products. We work to keep it accurate and up to date, but it may be incomplete, out of date or contain errors.

Specifications, figures, prices, availability and images are indicative and may change without notice. Some images are artistic renderings. Nothing on this site is an offer, a quote or a guarantee of performance, and it is not professional, engineering or financial advice.

Please confirm any detail with us before you rely on it for a purchase or an operational decision. Quotes, orders and supply are governed by separate written agreements.

Intellectual property

The content of this site, including text, photographs, video, 3D models, graphics, logos and the names Tembo and Tusker, is owned by or licensed to Tembo e-LV and is protected by copyright and trade mark laws.

You may view, download and print pages and brochures for your own information or for use inside your organisation, for example to share a brochure with colleagues. You may not copy, modify, republish or use our content for any other purpose, or use our names and logos, without our written permission.

Using the site

When you use this site, you agree not to:

  1. use it for any unlawful purpose or in a way that breaches these terms;
  2. try to gain unauthorised access to the site, its servers or any connected system, or interfere with its security or operation;
  3. introduce viruses or other harmful code, or collect content from the site by automated means in a way that burdens it;
  4. submit false, misleading or unsolicited information through our forms.

We may restrict or end access to the site, or any part of it, for anyone who does not follow these terms.

Enquiries and personal information

When you send us an enquiry, we use the details you give us to respond and to follow up on your request. Our forms are protected by an automated check that tells people from spam bots.

How we collect, use and protect personal information is set out in our Privacy Policy, and how we use cookies is set out in our Cookie Policy.

Links to other websites

This site links to websites and services run by others, such as news sources, partners, video platforms and social media. We do not control them and are not responsible for their content, availability or privacy practices. A link is not an endorsement.

Liability

The site and its content are provided “as is”. To the extent permitted by law, we make no warranty that the site will be available, uninterrupted or free of errors or harmful code, and we are not liable for any loss or damage arising from your use of the site, or your inability to use it, or from relying on its content.

Nothing in these terms excludes, restricts or modifies any right or remedy you have under a law that cannot be excluded, including the Australian Consumer Law.

Indemnity

You agree to indemnify Tembo e-LV and its officers, employees and agents against any claim, loss or cost arising from your breach of these terms or your unlawful use of the site.

Changes

We may change, suspend or remove any part of the site at any time without notice. We may also update these terms; the current version is always on this page, and it applies from the date shown at the top.

Governing law

These terms are governed by the laws of the Netherlands, where Tembo e-LV B.V. is registered. This does not take away any protection you have under the mandatory laws of the country where you live.

Contacting us

If you have a question about these terms, please contact us.