Which cookies this site uses, why, and how to change your choice at any time.
Last updated 2 November 2026
01
About this policy
This Cookie Policy explains which cookies and similar technologies this website uses, why, and how you can control them. It applies to the site operated by Tembo 4x4 e-LV B.V. (Eindhoven, the Netherlands) and its related bodies corporate (“Tembo e-LV”, “we”, “our” and “us”) and should be read with our Privacy Policy.
02
What cookies are
Cookies are small text files that a website saves in your browser. Similar technologies, such as your browser’s local storage, work in much the same way. We use “cookies” in this policy for all of them.
First-party cookies are set by this site. Third-party cookies are set by another company’s service that the site uses, such as an analytics tool.
03
Your choice
When you first visit, a banner asks whether you allow two optional tools: Google Analytics (statistics) and Microsoft Clarity (session recording). “Accept all” and “Reject all” look the same and each takes one click; with “Choose” you can allow one tool and not the other. Nothing is ticked in advance, and nothing optional is loaded until you choose. If you reject, the site works exactly the same.
You can change your mind at any time with “Cookie settings” at the bottom of every page, or with the button below. If you withdraw consent for a tool, it stops and its cookies on this site are deleted. Cookies that Microsoft sets on its own domains (clarity.ms, bing.com) cannot be deleted by this site: they expire on their own, or you can delete them in your browser. We ask again after 12 months, or sooner if this policy changes materially.
To show that we asked and what you chose, we keep a record of each choice: a random consent ID, which tools you allowed, the date and time, the version of this policy, the page you were on, your country, and your browser and operating system (for example “Chrome / macOS”). It contains no name, email or IP address, and we delete it after two years. Once you have chosen, your consent ID appears below; quote it if you contact us about your choice.
Your consent ID:
04
Necessary
These are needed for the site to work and to keep it secure. They do not track you and cannot be switched off in the banner.
Name
Provider
Purpose
Kept for
tembo-consent
Tembo e-LV
Remembers your cookie choice and its consent ID, so the banner does not appear on every page. Kept in your browser’s local storage, not a cookie.
12 months
__cf_bm
Cloudflare
Set by our hosting provider, when needed, to tell people from bots and protect the site.
30 minutes
Our enquiry forms also use Cloudflare Turnstile to check that a person, not a spam bot, is sending the form. It runs only when you use a form, does not set advertising or tracking cookies, and processes technical information such as your IP address and browser details for that check only.
05
Statistics: Google Analytics (only if you allow it)
Counts visits and shows which pages people view, so we can improve the site. Set only after you allow statistics.
Name
Provider
Purpose
Kept for
_ga
Google Analytics
Tells visits from the same browser apart, so we can count visitors.
Up to 2 years (most browsers limit it to about 13 months)
_ga_<ID>
Google Analytics
Keeps track of the current visit.
Up to 2 years (most browsers limit it to about 13 months)
We use Google Analytics with IP anonymisation, and its advertising features are switched off. Google may process this information outside your country, including in the United States.
06
Session recording: Microsoft Clarity (only if you allow it)
Shows us, in aggregate and in anonymised session recordings, how people scroll, click and move through pages, so we can see where they get stuck. Clarity masks what you type into forms. Set only after you allow session recording.
Name
Provider
Purpose
Kept for
_clck
Microsoft Clarity
Remembers a random visitor ID and settings for Clarity.
1 year
_clsk
Microsoft Clarity
Links the pages you view in one visit into a single session.
1 day
_cltk
Microsoft Clarity
Keeps Clarity’s session state. Kept in your browser’s session storage, not a cookie.
Until you close the tab
CLID
Microsoft Clarity (clarity.ms)
Recognises a returning browser across Clarity sessions.
1 year
MUID
Microsoft (clarity.ms, bing.com)
Microsoft’s browser identifier, set when Clarity loads.
About 13 months
SM, ANONCHK
Microsoft Clarity (c.clarity.ms)
Technical cookies Clarity uses while sending its data.
The visit
MR
Microsoft (c.clarity.ms, c.bing.com)
Lets Microsoft refresh its MUID cookie.
7 days
SRM_B
Microsoft (c.bing.com)
Microsoft’s browser identifier, set when Clarity loads.
About 13 months
Microsoft may process this information outside your country, including in the United States.
07
Videos, fonts, maps and images
Some pages show videos from YouTube, Vimeo or Bunny Stream. The player is loaded only when you press play. Until then you see a still image, which our own server fetches from the video platform, so nothing is sent from your browser to the platform. YouTube videos play in its privacy-enhanced mode and Vimeo videos with “do not track” on, but once a video plays, the platform may store information in your browser under its own policy.
The site’s main typefaces are licensed from Adobe Fonts and loaded from Adobe’s servers. Your browser connects to Adobe to load them, which shares your IP address and the address of the page with Adobe, which counts page views for font licensing. Adobe Fonts does not set cookies. Our other typefaces are served from this site.
The fleet operations demo on the home page shows map imagery from Esri (ArcGIS). Your browser loads these map images from Esri’s servers, which shares your IP address with Esri; no cookies are set.
Photos and other images are served by Sanity, the service we use to manage the site’s content (cdn.sanity.io). Your browser loads them from Sanity’s servers; no cookies are set.
08
No advertising cookies
We do not use advertising, retargeting or social media tracking cookies on this site, and we do not sell your information. Links to our social media pages are ordinary links: those platforms only see you if you follow them.
09
Managing cookies in your browser
You can also block or delete cookies in your browser’s settings, usually under Privacy or Security. Blocking all cookies may stop some sites from working properly; on this site, blocking local storage means the banner will ask for your choice again on each visit.
10
Your rights
Depending on where you live, data protection law, such as the GDPR in the European Economic Area, the United Kingdom and Switzerland, or the Privacy Act in Australia, gives you rights over your personal information. These include the right to know what we hold and why, to access and correct it, to have it deleted, to withdraw consent at any time, and to object to its use.
To use these rights, please contact us. You can also complain to the data protection authority in your country.
11
Changes to this policy
We update this policy when the cookies we use change. The date at the top shows the latest version. If a change affects what you agreed to, the banner asks for your choice again.
12
Contacting us
If you have a question about this policy or how we use cookies, please contact us.