Which cookies this site uses, why, and how to change your choice at any time.
Last updated 20 October 2026
This Cookie Policy explains which cookies and similar technologies this website uses, why, and how you can control them. It applies to the site operated by Tembo e-LV B.V. and its related bodies corporate (“Tembo e-LV”, “we”, “our” and “us”) and should be read with our Privacy Policy.
Cookies are small text files that a website saves in your browser. Similar technologies, such as your browser’s local storage, work in much the same way. We use “cookies” in this policy for all of them.
First-party cookies are set by this site. Third-party cookies are set by another company’s service that the site uses, such as an analytics tool.
When you first visit, a banner asks whether you accept analytics cookies. Nothing optional is loaded until you choose, and Accept and Reject are equally easy. If you reject, the site works exactly the same.
You can change your mind at any time with “Cookie settings” at the bottom of every page, or with the button below. If you withdraw consent, analytics stops and its cookies on this site are deleted. We ask again after 12 months, or sooner if this policy changes materially.
To show that we asked and what you chose, we keep a record of each choice: a random consent ID, whether you accepted analytics, the date and time, the version of this policy, the page you were on, your country and your browser type. It contains no name, email or IP address, and we delete it after two years. Once you have chosen, your consent ID appears below; quote it if you contact us about your choice.
Your consent ID:
These are needed for the site to work and to keep it secure. They do not track you and cannot be switched off in the banner.
| Name | Provider | Purpose | Kept for |
|---|---|---|---|
tembo-consent | Tembo e-LV | Remembers your cookie choice and its consent ID, so the banner does not appear on every page. Kept in your browser’s local storage, not a cookie. | 12 months |
__cf_bm | Cloudflare | Set by our hosting provider, when needed, to tell people from bots and protect the site. | 30 minutes |
Our enquiry forms also use Cloudflare Turnstile to check that a person, not a spam bot, is sending the form. It runs only when you use a form, does not set advertising or tracking cookies, and processes technical information such as your IP address and browser details for that check only.
These help us understand how the site is used, such as which pages people visit and where they get stuck, so we can improve it. They are set only after you click Accept.
| Name | Provider | Purpose | Kept for |
|---|---|---|---|
_ga | Google Analytics | Tells visits from the same browser apart, so we can count visitors. | 2 years |
_ga_<ID> | Google Analytics | Keeps track of the current visit. | 2 years |
_clck | Microsoft Clarity | Remembers a random visitor ID and settings for Clarity. | 1 year |
_clsk | Microsoft Clarity | Links the pages you view in one visit into a single session. | 1 day |
CLID | Microsoft Clarity (clarity.ms) | Recognises a returning browser across Clarity sessions. | 1 year |
MUID | Microsoft (clarity.ms) | Microsoft’s browser identifier, used by Clarity. | 1 year |
Google Analytics. We use it with IP anonymisation, and its advertising features are switched off.
Microsoft Clarity. It shows us, in aggregate and in anonymised session recordings, how people scroll, click and move through pages. Clarity masks what you type into forms.
Google and Microsoft may process this information outside your country, including in the United States.
Some pages show videos from YouTube, Vimeo or Bunny Stream. The player is loaded only when you press play: until then you see a still image and nothing is sent to the video platform. YouTube videos play in its privacy-enhanced mode and Vimeo videos with “do not track” on, but once a video plays, the platform may store information in your browser under its own policy.
The site’s typefaces are served by Adobe Fonts and Google Fonts. Your browser connects to their servers to load them, which shares your IP address with them, but we do not use these services to set cookies.
We do not use advertising, retargeting or social media tracking cookies on this site, and we do not sell your information. Links to our social media pages are ordinary links: those platforms only see you if you follow them.
You can also block or delete cookies in your browser’s settings, usually under Privacy or Security. Blocking all cookies may stop some sites from working properly; on this site, blocking local storage means the banner will ask for your choice again on each visit.
Depending on where you live, data protection law, such as the GDPR in the European Economic Area, the United Kingdom and Switzerland, or the Privacy Act in Australia, gives you rights over your personal information. These include the right to know what we hold and why, to access and correct it, to have it deleted, to withdraw consent at any time, and to object to its use.
To use these rights, please contact us. You can also complain to the data protection authority in your country.
We update this policy when the cookies we use change. The date at the top shows the latest version. If a change affects what you agreed to, the banner asks for your choice again.
If you have a question about this policy or how we use cookies, please contact us.
