We’re excited to announce that we have once again passed our ISO9001 certification. This validation of our high standards proves how we take the quality of our work to the next level and how we’re committed to achieving these standards of excellence year after year. A certification audit covers all processes in the company, from providing information via quotation, to the satisfactory delivery of a vehicle. Our customers are our priority.
The annual audit demonstrates the setup of a process and the operation of that process. This includes holding workshops and providing quality design & development, sales, management, quality assessment, customer service, and workforce leadership.
The past year has been a story of transformation for our team, with our processes changing significantly. Yet we remain committed to improving our systems to the best of our ability. We are proud of this certification, and excited to prove to our customers, suppliers, and community that the Tembo brand is a brand they can trust.